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How to Access Eureka Forbes Customer Care with the App


Eureka Forbes App Download: A Guide to the Benefits and Features of the App




If you are a customer of Eureka Forbes electric water purifier, you might want to download the official Eureka Forbes app on your smartphone. The app is designed to help you connect with Eureka Forbes for your after-sales service needs and also provide you with useful information and features related to your product. In this article, we will tell you what Eureka Forbes is, what products and services it offers, what the app does, how to download and use it, and what are the reviews and ratings of the app.




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What is Eureka Forbes and its products and services?




Eureka Forbes is India's leading health and hygiene brand




Eureka Forbes was founded in 1982 as a joint venture between Forbes & Campbell (a Tata Group company) and Electrolux of Sweden. It is now a part of the Shapoorji Pallonji Group, one of India's oldest business conglomerates. Eureka Forbes has been a pioneer and trendsetter in direct sales in India and is one of the largest direct-selling companies in the world today. It has over 10,000 sales personnel operating from over 150 customer response centers across India.


Eureka Forbes offers water purifiers, vacuum cleaners, air purifiers, and more




Eureka Forbes has a diverse product portfolio that encompasses water purifiers, vacuum cleaners, air purifiers, home security solutions, health conditioners, water solutions, air conditioners, security solutions, etc. Its flagship brand is Aquaguard, which is India's most trusted water purifier brand. It also has other popular brands such as Aeroguard (air purifiers), Euroclean (vacuum cleaners), Dr. Aeroguard (air conditioners), etc. Eureka Forbes products are designed to provide health and hygiene solutions for homes and offices.


What is the Eureka Forbes app and why should you download it?




The Eureka Forbes app is an official app for electric water purifier customers




The Eureka Forbes app is an app that is exclusively meant for customers who own an electric water purifier from Eureka Forbes. The app is not applicable for customers who have a non-electric water purifier, such as a gravity-based or a UV-based one. The app is also not applicable for customers who have other products from Eureka Forbes, such as vacuum cleaners or air purifiers.


The app helps customers connect with Eureka Forbes for after-sales service needs




One of the main reasons to download the Eureka Forbes app is to get access to the after-sales service support from Eureka Forbes. The app allows you to book a service request for your water purifier, track the status of your request, rate the service technician, and view your service history. You can also buy an annual maintenance contract (AMC) for your water purifier through the app and get reminders for renewals. The app also lets you contact the customer care team of Eureka Forbes through phone, email, or chat.


The app has lots of features to engage with the brand and track service requests




Besides the after-sales service support, the Eureka Forbes app also has many other features that can enhance your experience with the brand and the product. Some of these features are: - Book a demo: You can request a free demo of any water purifier from Eureka Forbes and get a personalized recommendation based on your water quality and needs. - Rent an Aquaguard: You can rent an Aquaguard water purifier from Eureka Forbes for a monthly fee and enjoy pure and safe drinking water without any hassle. - Buy online: You can buy any water purifier from Eureka Forbes online through the app and get it delivered and installed at your doorstep. - Refer and earn: You can refer your friends and family to buy a water purifier from Eureka Forbes and earn rewards and discounts. - Tips and tricks: You can get useful tips and tricks on how to maintain your water purifier, how to save water, how to improve your health, etc. - Offers and deals: You can get access to exclusive offers and deals on water purifiers and other products from Eureka Forbes.


How to download and use the Eureka Forbes app?




The app is available for both Android and iOS devices




The Eureka Forbes app is compatible with both Android and iOS devices. You can download the app from Google Play Store or App Store depending on your device. The app is free to download and use.


The app requires a simple registration process with your mobile number and customer ID




Once you download the app, you need to register yourself with your mobile number and customer ID. Your customer ID is a unique number that is given to you when you buy a water purifier from Eureka Forbes. You can find your customer ID on your invoice, warranty card, or product manual. If you don't have your customer ID, you can call the customer care number 1860 266 1177 or email customercare@eurekaforbes.com to get it.


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The app allows you to book a demo, rent an Aquaguard, buy an AMC, schedule a service, and more




After registering yourself on the app, you can start using it for various purposes. You can book a demo of any water purifier by selecting the product name, entering your address, and choosing a convenient date and time. You can rent an Aquaguard by selecting the model, entering your details, and paying the monthly fee online. You can buy an AMC by selecting the plan, entering your details, and paying the amount online. You can schedule a service by selecting the type of service, entering your details, and choosing a convenient date and time. You can also track your service request status, rate the service technician, view your service history, contact customer care, etc.


What are the reviews and ratings of the Eureka Forbes app?




The app has mixed reviews from users on Google Play and App Store




The Eureka Forbes app has received mixed reviews from users who have downloaded it on their devices. On Google Play Store, the app has over 10,000 downloads and over 2,000 reviews. On App Store, the app has over 1,000 downloads and over 200 reviews .


The app has a rating of 2.8 out of 5 on Google Play and 2.9 out of 5 on App Store




The average rating of the app on both platforms is below 3 out of 5 , which indicates that the app has room for improvement. The app has received some positive feedback from users who have appreciated the convenience, information, and support provided by the app. However, the app has also received some negative feedback from users who have complained about the service quality, app functionality, and customer care responsiveness.


The app has some positive feedback as well as some complaints about service quality and app functionality




Here are some examples of the reviews given by the users on both platforms: - "Very useful app for Eureka Forbes customers. Easy to book service, buy AMC, and get information. Good job by the developers." - "The app is very slow and crashes often. The service request status is not updated properly. The customer care is not responsive. Very disappointed with the app and the service." - "The app is a great idea to connect with Eureka Forbes. I like the features and the design of the app. The service technicians are also polite and professional." - "The app is not working properly on my iPhone. It does not show my customer ID or my product details. It does not let me book a service or buy an AMC. It needs to be fixed urgently."


Conclusion




The Eureka Forbes app is a useful tool for electric water purifier customers




The Eureka Forbes app is an app that is meant for customers who have an electric water purifier from Eureka Forbes. The app helps them connect with Eureka Forbes for their after-sales service needs and also provides them with useful information


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